One platform. Every asset. Every client. — Multi-tenant IT asset management purpose-built for Managed Service Providers.
Synthera ITAM is a multi-tenant IT asset management platform purpose-built for Managed Service Providers. Track hardware, software, licenses, and credentials across every client organization from a single pane of glass — with onboarding automation, encrypted credential vaults, and visual floor plan mapping built in.
Most MSPs piece together asset tracking from spreadsheets, PSA tools that weren't designed for it, and tribal knowledge that walks out the door when a technician leaves. ITAM replaces all of that with a single, purpose-built platform where every asset, every credential, and every client lives in one place — with proper data isolation, audit trails, and role-based access from day one.
Whether you manage ten clients or a hundred, ITAM scales with you. Self-hostable or cloud-hosted, with a full REST API for integrating into your existing stack.
Everything an MSP needs to track, secure, and automate IT asset management across their entire client base.
Full lifecycle tracking for hardware and software. QR code generation for physical tagging, categorization, bundling, cost tracking, and a complete audit trail on every change.
Manage unlimited client organizations from one account. Tenant-level data isolation, white-label ready, and role-based access for admins, technicians, viewers, and client managers.
AES-256-GCM encrypted credential storage with category-based organization. Reveal-on-demand with full audit logging — know who accessed what, when. Link credentials to assets, people, or locations.
Template-based work orders for new hire setup and employee departure. Pre-defined equipment packages per role, task checklists with assignment tracking, and full audit trail from request to completion.
Draw floor plans with polygon-based room layouts. Place doors, label rooms, merge spaces. Upload existing plans as trace layers. Visualize where every asset is physically located.
Lightweight collector agent for automated network asset discovery. Auto-populate inventory from scanned devices with ongoing sync to catch new and changed assets.
Manage every client's IT from one platform with proper data isolation, role separation, and white-label support. Stop stitching together spreadsheets and PSA workarounds.
Single source of truth for assets, licenses, credentials, and onboarding. Visibility into what's deployed, what's expiring, and what it costs.
Encrypted credential vault, audit logs on everything, role-based access control, and row-level security at the database layer — not just application-level filtering.
ITAM is built for teams that care about how their tools work, not just what they do.
AES-256-GCM with PBKDF2 key derivation on all stored credentials. Your clients' secrets stay secret.
Data isolation enforced at the database layer, not just the application. Tenant boundaries are structural, not cosmetic.
Deploy on your own infrastructure or use our hosted version. Your data, your choice.
OpenAPI/Swagger documented. Webhook-driven event system. Real-time updates via SSE. Build on top of ITAM however you need to.
Synthera ITAM is in active development. If you're an MSP or IT team that wants to be among the first to use it, reach out — we'd love to talk.